Guests are often redirected straight into Treema widgets and feedback forms from messages, without first seeing the main website or any broader navigation. On these screens, the language option is not visible enough, especially when a widget opens directly. As a result, some guests may land on a form in the wrong language and struggle to understand what is being asked or what action to take. The current workaround is to rely on the message language itself or assume the guest will still proceed, but this creates friction at an important conversion point. This is particularly risky for feedback, booking, and service-request widgets where clarity directly affects completion rate and guest experience.

User story

As a guest, I want to clearly see and change the screen language on any widget or redirected guest-facing page, so that I can understand the content immediately and complete the intended action without confusion