Today, guest requests created via Badge trigger notifications only in Treema (task tracker). Hotel teams often rely on Telegram as their primary real-time channel during shift operations, so these requests can be missed or noticed late if staff are not actively monitoring Treema. The current workaround is for team members to keep checking Treema or manually relay the request into Telegram, which adds friction and creates inconsistent handoffs.

User story

As a hotel team member, I want guest requests submitted via Badge to also send a Telegram notification, so that we can respond faster.